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Last Updated: July 28, 2026

Welcome to Systems for Life. We operate as a human software company dedicated to improving lives through structured systems. This Privacy Policy explains how Systems for Life ABN: 44604406541 and its subsidiary branches—including Independent Living SFL, Lima Charlie SFL, and Charlie Mike SFL—collect, use, disclose, and safeguard your information when you use our applications, platforms, and services. We are committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and other applicable global data protection standards.

1. Scope & Ecosystem Architecture
This policy governs all data processing within Systems for Life AI and its operational branches:
Independent Living: Solutions and support systems for elderly independence at home.
Lima Charlie: Early childhood developmental and environmental tracking for toddlers in daycare settings.
Charlie Mike: Activity tracking, motor coordination, and training metrics for primary school children.
Systems for Life: Operational infrastructure and internal system tools.

2. Types of Data Collected
To deliver tailored behavioral and physical support, the platform processes three distinct tiers of data:
Identity & Interaction Data: Names, ages, emergency contact details, and basic enrollment info for daycare, school programs, or home-care setups.
Physical & Environmental Metrics: Movement patterns, physical activity logs, motor planning metrics, and environmental tracking indicators used to ensure safety.
Contextual Behavioral Observations: De-identified or pseudonymized logs of daily routines, developmental milestones, and sensory engagement profiles.

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3. Media & Recording Policy:

We never record, photograph, or film any child under any circumstances unless explicit written permission is provided by a parent or legal guardian specifically for marketing purposes.

Vulnerable Group Safeguards: Because the platform serves children and the elderly, explicit, verified guardian or power-of-attorney consent is required before any data collection begins. Data collected from minors is subject to strict isolation rules and cannot be used for profiling outside the explicit educational or training scope.
Zero Third-Party AI Training: Personal behavioral patterns, physical metrics, and core system logs are completely locked down. No data generated within this ecosystem is ever sold, leased, or permitted to be used for training third-party, external large language models or commercial algorithms.
Encryption & Storage: All data is encrypted both in transit and at rest using industry-standard protocols. Local sensor data or application logs are tokenized wherever possible to separate real-world identities from physical telemetry data.

4. Rights and Access Control
Users, guardians, and authorized family members retain full sovereignty over their data:
The Right to Erasure: A formal "Right to be Forgotten" protocol allows complete purging of historical tracking, activity logs, and personal identifiers upon request, provided it does not conflict with local statutory care-logging regulations.
Data Portability: Authorized users can request a clean, structured export of their functional or behavioral milestones.

5. Cookies and Tracking Technologies
Our digital platforms may use cookies, web beacons, and unique device identifiers to optimize operational performance, remember system preferences, and secure user sessions. You can control or disable cookies through your browser settings, though doing so may limit some functional features of our software.

6. Data Breaches (Notifiable Data Breaches Scheme)
In the unlikely event of a data breach, we operate under a strict containment and assessment protocol. If a breach occurs that is likely to result in serious harm to any individual, we will immediately notify the affected individuals and the Office of the Australian Information Commissioner (OAIC) in accordance with our legal obligations under the Privacy Act.

7. Changes to This Policy
We reserve the right to update this Privacy Policy as our ecosystem evolves. Any changes will be accompanied by an updated "Last Updated" date at the top of this page. Your continued use of our services after updates are posted constitutes acceptance of those changes.

8. Contact Us
If you have questions, concerns, or wish to exercise your data rights (such as requesting access or erasure), please contact our privacy compliance team:
Email: inquiries@systemsforlife.com.au

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9. NDIS Record Keeping & Data Retention

In alignment with service obligations for NDIS-funded activities, all participant intake forms, attendance records, and payment documentation are held securely and retained for a minimum of 7 years for compliance and auditing purposes.

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Last Updated: July 28, 2026

1. Acceptance of Terms
By accessing or using the platforms, applications, and services provided by Systems for Life AI (including Independent Living AI, Lima Charlie, and Charlie Mike), you agree to be bound by these Terms & Conditions. If you are entering into these terms on behalf of a minor or an individual under your legal care, you represent that you have the legal authority to bind them to these terms.

2. Service Description & Intended Use
Systems for Life AI operates as a human software company providing structured systems, environmental tracking, and physical/developmental metrics.
No Medical Advice: Our services, tools, and tracking metrics are designed for operational efficiency, skill development, and behavioral structure. They do not constitute medical, clinical, or psychological advice, diagnosis, or treatment. Always seek the advice of a qualified professional for health-related concerns.
Account Responsibility: You are responsible for maintaining the confidentiality of any login credentials associated with our ecosystem and for all activities that occur under your account.

3. User & Guardian Commitments
Authorized Access: You agree to provide accurate, current, and complete information during registration.
Guardian Consent: For services involving minors (Lima Charlie and Charlie Mike), access is strictly contingent upon verified parental or legal guardian consent. You agree not to misrepresent your identity or authority.
Acceptable Use: You agree not to misuse our systems, reverse-engineer our software architecture, or attempt to bypass any security protocols.

4. Intellectual Property
All content, software architecture, proprietary methodologies, user interface designs, and branding associated with Systems for Life AI and its operational branches are the exclusive property of Systems for Life AI. You are granted a limited, non-exclusive, non-transferable license to access and use the services solely for their intended personal or professional purpose.

5. Data & Privacy Integration
Your use of our services is also governed by our Privacy Policy. By agreeing to these Terms, you acknowledge the collection, tracking, and data minimization protocols detailed in that policy.

6. Limitation of Liability
To the maximum extent permitted by law (including the Australian Consumer Law), Systems for Life AI shall not be liable for any indirect, incidental, or consequential damages arising out of your use or inability to use the platform. While we maintain rigorous data protections, we do not warrant that the services will be entirely uninterrupted or error-free.

7. Termination
We reserve the right to suspend or terminate your access to our ecosystem immediately, without prior notice, if you breach these Terms or engage in conduct that jeopardizes the safety or operational integrity of our systems.

8. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Victoria.

9. Contact Information

For any legal or operational inquiries regarding these Terms, please contact us at:
Email: inquiries@systemsforlife.com.au